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Privacy Policy

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PRIVACY POLICY

This Privacy Policy describes how STIVAA (the "Site"), owned and operated by STIVAA E SHOPY, collects, uses, and discloses your Personal Information when you visit or make a purchase from https://stivaa.in/.

1. OWNERSHIP AND CONSENT

The website https://stivaa.in/ is owned and operated by STIVAA E SHOPY. By using this website, you agree to the terms of this Privacy Policy. If you do not agree, please do not use or access our website.

2. COLLECTION OF PERSONAL INFORMATION

When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Order Information: When you make a purchase, we collect your name, billing address, shipping address, payment information (including credit card numbers or UPI IDs), email address, and phone number.

Device Information: We automatically collect information such as your IP address, browser type, and time zone to help us load the Site accurately for you and perform analytics.

3. HOW WE USE YOUR INFORMATION

STIVAA E SHOPY uses your personal information to provide our services to you, which includes:

Processing payments and arranging for shipping/delivery.

Fulfilling your orders and providing you with invoices.

Communicating with you regarding your orders or queries.

Screening orders for potential risk or fraud.

Providing you with information or advertising relating to our products or services (where you have opted in).

4. SHARING PERSONAL INFORMATION

We share your Personal Information with third-party service providers to help us provide our services. For example:

Logistics Partners: We share your contact details and address with courier services to ensure your products reach you.

Payment Processors: We use secure payment gateways to process your transactions.

Compliance with Law: We may share your information to comply with applicable laws and regulations, or to respond to a lawful request for information.

5. DATA SECURITY

We value your trust in providing us with your Personal Information. STIVAA E SHOPY implements standard security measures to protect your data. However, please remember that no method of transmission over the internet, or method of electronic storage, is 100% secure and reliable, and we cannot guarantee its absolute security.

6. COOKIES

We use cookies to improve your browsing experience. Cookies allow the website to remember your actions and preferences (such as login and cart items). You can control and manage cookies through your browser settings.

7. YOUR RIGHTS

You have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. To exercise these rights, please contact us through the contact information below.

8. RETENTION

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

9. CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

10. CONTACT US

For more information about our privacy practices, or if you have questions or a complaint, please contact us:

Company Name: STIVAA E SHOPY